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Got Any Questions?
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Frequently Asked Questions
Can I put hot coffee or tea mugs on my custom resin coaster?
Our custom resin coasters are made with high-quality, non-toxic, and heat-resistant epoxy resin. However, please note that while the resin is dry to the touch within 48 hours, it takes up to 3 weeks to fully cure. We carefully hold your personalised resin gifts until they’re safe to ship but to be cautious, we recommend avoiding direct contact with very hot cups or mugs. It’s always better to be safe than sorry!
How do I clean my resin piece?
To maintain the shine and quality of your custom resin gifts, use a soft damp cloth or mild glass cleaner. Avoid harsh chemicals or abrasives to keep your piece looking beautiful and long-lasting.
Can I request a custom piece?
Absolutely! We specialize in personalised resin gifts, whether it’s a custom resin keychain, resin bookmark, or a keepsake box. Just message us directly, we’ll work with you to bring your idea to life.
How long does it take to receive a custom order?
Most resin customized gifts take 5-7 business days to create, depending on the design. Once ready, your piece will be shipped across the UAE. We’ll keep you updated every step of the way.
Do you offer gift wrapping?
Yes! All our customised resin gifts can be packed in elegant, gift-ready packaging, perfect for birthdays, weddings, housewarmings, or any special moment. Just let us know during checkout.
Where do you ship?
We offer delivery across Dubai and all over the UAE. If your location isn’t listed, feel free to reach out, we’ll do our best to accommodate your request.
